Terms and Conditions

The Golden Sunset Hotel – Terms and Conditions

Welcome to The Golden Sunset Hotel! We’re thrilled you’ve chosen to stay with us and experience the beauty of Jamaica. These Terms and Conditions outline the policies and agreements governing your use of our website and booking accommodations. Please read them carefully before making a reservation.

1. Booking and Payment:

  • Reservations can be made through our website, phone, or email.
  • All reservations require a valid credit card guarantee at the time of booking.
  • Full payment is due upon arrival unless otherwise specified at the time of booking. We accept major credit cards and Jamaican dollars.
  • Taxes and resort fees are added to the room rate and are payable upon arrival.
  • Please note that rates and availability may change without prior notice.

2. Cancellation and Modifications:

  • Cancellations or modifications to your reservation must be made at least 72 hours prior to arrival to avoid a cancellation fee (equal to one night’s stay).
  • Cancellations made within 72 hours of arrival will be charged the full amount of the first night’s stay.
  • No-shows will be charged the full amount of the reservation.
  • Modifications to your reservation may be subject to availability and additional charges.

3. Check-in and Check-out:

  • Check-in time is after 3:00 PM and check-out time is by 11:00 AM.
  • Early check-in and late check-out may be available for an additional fee, subject to availability.
  • Guests must be at least 18 years old to check in without a parent or legal guardian.

4. Hotel Policies:

  • Smoking is strictly prohibited within the hotel, including all guest rooms and public areas. Designated smoking areas are available outside.
  • Pets are not allowed at the hotel.
  • The hotel reserves the right to refuse service to guests who are disruptive, disrespectful, or intoxicated.
  • Guests are responsible for any damage caused to the hotel property during their stay.

5. Website Use:

  • The Golden Sunset Hotel website is for your personal and non-commercial use only.
  • You may not copy, modify, or distribute any content from the website without our express written permission.
  • The website and its content are provided “as is” and without any warranties, express or implied.
  • We are not responsible for any damages or losses arising from your use of the website.

6. Liability:

  • The Golden Sunset Hotel is not responsible for any loss or damage to personal belongings during your stay.
  • We are not responsible for any injuries or accidents that occur on the hotel property.

7. Force Majeure:

  • We are not responsible for any events beyond our reasonable control, such as natural disasters, acts of terrorism, or strikes, which may affect your stay.

8. Governing Law:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Jamaica.

9. Contact Us:

  • If you have any questions about these Terms and Conditions, please contact us at [insert email address] or [insert phone number].

Thank you for choosing The Golden Sunset Hotel! We look forward to welcoming you to paradise.